1. Introduction
SquadraHub ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use the SquadraHub platform.
By accessing or using SquadraHub, you agree to this Privacy Policy. If you do not agree, please do not use the platform.
2. Information We Collect
2.1 Information You Provide
We collect information you provide directly when creating and using your SquadraHub account, such as:
- Account details (email, username, profile data)
- Matchmaking preferences and role / rank information
- Clan creation, membership and applications
- Session scheduling preferences and availability
- Feedback you submit about other players and sessions
2.2 Automatically Collected Data
When you use SquadraHub, we may automatically collect:
- Device information (browser, OS, device type)
- IP address and approximate region
- Usage and analytics data (pages visited, actions taken)
- Technical logs to maintain platform security and stability
3. How We Use Your Data
We use your data to provide, improve and secure the SquadraHub experience. This includes:
- Enabling matchmaking and clan recommendations
- Showing compatibility scores and suggested players
- Scheduling and coordinating gaming sessions
- Protecting against abuse, fraud and unfair behaviour
- Sending important updates related to your account or critical features
- Analysing aggregated, anonymised usage to improve our product
4. Data Sharing
We do not sell your personal data. We may share limited information only with:
- Trusted service providers (e.g. Supabase, analytics tools) who process data on our behalf
- Authorities or law enforcement, when required by applicable laws or legal processes
When we share data with service providers, they are contractually obligated to protect it and process it only as instructed.
5. Data Storage & Security
We use modern security practices to protect your data, including:
- Encrypted connections (HTTPS / TLS)
- Secure authentication powered by Supabase
- Role-based access controls for internal tools and databases
- Regular updates of dependencies and infrastructure
However, no system is 100% secure. You are responsible for keeping your login credentials confidential and using a strong, unique password.
6. Your Rights
Depending on your location, you may have the right to:
- Access your personal data stored on SquadraHub
- Edit or delete your profile information
- Request full account deletion
- Opt out of non-essential communications
To exercise these rights, you can adjust your profile settings in the app or contact us directly.
7. Children & Age Requirements
SquadraHub is not intended for children under 13 years old. We do not knowingly collect personal information from children under this age. If you believe a minor has provided us with personal data, please contact us so we can review and remove it where appropriate.
8. Changes to this Policy
We may update this Privacy Policy from time to time to reflect new features, legal requirements or improvements to our service. When we make material changes, we will update the "Last updated" date and may notify you inside the app.
9. Contact
If you have any questions about this Privacy Policy or how we handle your data, you can contact us at:
contact@squadrahub.io